Want to cancel your order? It takes two minutes, no reason needed. Fill out the form and click "Cancel now": your cancellation counts as submitted as soon as you send it, and you'll get a confirmation email right away.
Deadline: You can cancel within 14 days of receiving your order, and on top of that we give you a 90-day money-back guarantee. All you need to do is send your cancellation before the deadline.
You can also cancel by email at info@shopbrotbee.com, by phone at +33 6 76 06 21 24 or by mail (Lilian Gattino – E-Capital, 813 avenue des Granières, 13600 La Ciotat, France). You'll find the sample cancellation form in our Refund Policy.
Returns: After you cancel, please wait for our reply with the return address. You'll get your refund within 14 days of receiving your cancellation, but not before we receive the item back.